As the world shut down, investors had to alter the way they managed their finances drastically. No more visits to the branch. Paper files were quickly becoming a thing of the past. The financial advisor, who was previously sitting across the desk, is now just a screen away. The change that was initially made to keep things going has now turned into a permanent change in the way Indians manage their finances.
The nation is currently the number one leader worldwide in terms of digital transactions. UPI has revolutionised the manner in which people have faith in digital platforms. Consequently, that confidence has spread like wildfire to the investment sphere. There is a monthly influx of fresh investors, predominantly, and hence, in-store visits are becoming negligible as the majority of them are meeting their advisors through online means.
Remote advisory is no longer a substitute. It is the new norm.
From chai meetings to calendar links
Not so long ago, investors were adamant that they had to meet advisors in person. Now, almost half of them choose online consultations as they are more comfortable and quicker. The use of digital wealth platforms is no longer something new. However, investors often prefer to speak with a real person when they have complicated financial issues. Consequently, it is a hybrid relationship. Digitally for information, personally for choices.
One of the most evident indications of the dramatic change in the behaviour of retail investors is the rise in the number of monthly SIPs with small amounts of less than ₹500. People who have never traded stocks before, living in tier 2 and tier 3 cities, are now accessing the market through their mobile phones. They want clear and straightforward communication, and they want to be informed within minutes and not days.
If such a change happens, it will open a whole new world of customers to VSRK-type financial institutions, who probably will never come to the bank in person but will require their support anytime they want.
The New toolkit of a remote advisor
The advisory table has been upgraded. Instead of folders and printouts, the essentials now include.
- Digital and Video KYC. Easily start working with the bank from any remote location in India.
- Fully safe video advisory rooms. Going through the portfolio, doing the planning together with the help of the screen-sharing and keeping track of the call with the use of real-time analytics.
- Fully integrated platforms for the execution of the decisions. Risk profiling, planning, and one-click investment execution in a single workflow.
- Artificial intelligence-powered research. Smart alerts that detect portfolio risks, missed SIPs or concentration issues long before the investor sees them.
- Communication through the digital channel is always in line with the compliance requirements. Advisory recorded, documents encrypted and full regulatory transparency.
- The advisor no longer needs to be physically present to prove credibility. Their technology does that upfront. Their expertise sustains it.
VSRK and the power of digital trust
Remote advisory for VSRK is not merely a technological change. It is a behaviour change.
A conventional relationship in 2010 would have started with a handshake and a physical file. Now, it might be through a brief investment webinar, a social media post, or a straightforward calendar link. Onboarding is done through digital channels. Documentation takes place in real-time. The initial portfolio review is via video call from a client’s home.
However, the core is still unchanged. Trust is to be achieved. Advice has to be understandable. Results need to be quantifiable.
VSRK uses digital tools to stay closer to investors, not more distant.
- Micro-SIP clients get strong guidance on building habits, not chasing trends.
- Emerging HNIs receive personalised dashboards and rapid portfolio rebalancing support.
- Every investor gets the security of regulated, research-backed decision-making.
What the future looks like
The financial advisory model in India has undergone a permanent change. Investors are digital natives. Advisors have to be digitally proficient. It is a remote-first world where human intelligence is still the differentiating factor.
Physical offices may become optional.
Expertise, credibility and responsiveness cannot.
VSRK finds itself at the crossroads of both worlds. Technology to make life easy. Human insight to be sure. And a new era of wealth creation that goes from the screen to real life.
FAQs
Because digital trust has increased and investors now prefer convenience. Virtual consultations save time while still providing expert guidance.
Yes. With secure video sessions, digital documentation and regulated processes, trust and transparency remain fully intact.
We offer simple onboarding, habit-focused SIP planning and clear communication. New investors get guidance at every step without complexity.
Absolutely. Advanced dashboards, risk reports and real-time portfolio reviews enable precise and proactive decision-making.
Remote is the first option, not the only option. We follow a hybrid model so clients can choose what feels most comfortable.
